常见问题解答

查找有关 Racers Arena 定制摩托车赛车装备、尺寸、定制、生产、配送、付款等方面的答案。

Ordering & Customization

Yes! We specialize in fully custom racing suits tailored to your exact specifications, including design, colors, logos, and fit.

Absolutely. You can add unlimited logos, your name, racing number, and sponsor graphics to any custom suit.

Yes, we can replicate designs from reference photos or create a suit inspired by your favorite rider gear.

Yes, you have complete freedom to choose any color combination for your custom suit.

Yes, all our custom suits are made to your exact measurements for a perfect fit.

Airbag-ready fit on request: tell us your vest model (e.g. Alpinestars Tech-Air 5) and we’ll tailor room for it under the suit.

Sizing & Measurements

Use our detailed size chart and measurement guide. For custom suits, we will request your exact measurements after you place your order.

We offer custom sizing for all products. Simply provide your measurements and we will create a suit that fits you perfectly.

After placing your order, we will send you a detailed measurement form with instructions and diagrams to ensure accuracy.

We will review your measurements and contact you if anything seems unusual before starting production.

Materials & Protection

We use premium 1.2-1.3mm cowhide leather for maximum durability, abrasion resistance, and comfort.

Our suits come with removable CE-approved protectors at the shoulders, elbows and knees, plus a removable back protector.

Yes, all armor is removable for washing and can be upgraded to higher-spec protectors if desired.

We use triple-stitched seams with high-strength nylon thread for maximum durability and safety.

Yes, all racing suits include replaceable knee sliders.

Upgrade options for the CE-approved protectors depend on the model. Ask us before you order a custom suit and we’ll confirm what’s available.

Production

Production takes 12-16 business days (16-20 for custom orders), then delivery takes 6-8 business days, so about 4 weeks in total.

Production begins once we receive your measurements and you approve the final design mockup.

Yes, we will send you a digital mockup for approval before we start cutting leather.

Minor changes may be possible before production starts. Once production begins, changes cannot be made.

Shipping & Delivery

Yes, we ship to most countries worldwide via DHL, FedEx, DPEX or SkyNet.

Delivery typically takes 6-8 business days after your order is dispatched. With 12-16 business days of production (16-20 for custom), that is about 4 weeks in total.

Yes, you will receive a tracking number via email as soon as your order ships.

No customs fees for US, UK & EU: duties are included, so you pay nothing on delivery. Australia and other countries: import duties and taxes may be charged on arrival and are paid by the customer.

We use DHL, FedEx, DPEX and SkyNet for international delivery, and DHL and FedEx parcels have full tracking.

Returns Exchanges & Issues

Custom-made products cannot be returned unless there is a manufacturing defect or error on our part.

We will repair or replace any item with a manufacturing defect at no cost to you.

Contact us immediately. If measurements were provided correctly, we will work with you to resolve the fit issue.

Yes, standard-size items can be exchanged within 14 days if unworn and in original condition.

Payments

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.

Yes, all payments are processed securely through Shopify encrypted payment gateway.

Prices are displayed in USD, but your bank may convert to your local currency at checkout.

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